THESE RATES ARE FOR CURRENT SUBSCRIBERS WHO CURRENTLY HAVE A BUSINESS SUPPORT CONTRACT WITH CLOUD TECH SMART. THESE RATES ARE ONLY AVAILABLE TO THE PUBLIC IF A CONTRACT IS SIGNED WITHIN 30 DAYS OF THE INITIAlL SERVICE CALL.

Hourly rates are only needed if any work is not covered by your subscription plan. (Most clients do not require additional hours)

 


CURRENT SUBSCIBER HOURLY RATES FOR TIERED SUPPORT

  TIER 1 TIER 2 TIER 3
On Site Regular Hours $75 / hour $125 / hour $150 / hour
On Site Weekend / After Hours $90 / hour $150 / hour $200 / hour
On Site Holidays $150 / hour $275 / hour $350 /hour
Remote Business Hours $25 / hour $50 / hour $75 / hour
Remote Weekend / After Hours $50 / hour $75 / hour $100 / hour
Remote Holidays $100 / hour $150 / hour $200 / hour
Prepaid 10 Hour Block $750 $1,250 $1,500
Prepaid 20 Hour Block $1,500 $2,500 $3,000
Prepaid 40 Hour Block $3,000 $5,000 $6,000
Prepaid 80 Hour Block $6,000 $10,000 $12,000
Block Hours may be used anytime* for remote or on-site help. If a higher tier is needed, credit is given for the time slot being used, and then the difference is charged hourly. Block Hours NEVER expire.